Easy Returns & Hassle-Free Refunds
At Uniski, we strive to provide a smooth and customer-friendly shopping experience. Your satisfaction is our priority, and if your purchase doesn’t meet your expectations, our straightforward return and refund process is here to help.
60-Day Return Policy
We understand that sometimes a product may not be the perfect fit. That’s why we offer a 60-day return period from the order date. If you’re not completely satisfied, you can return your item within this timeframe.
Exchanges
Your happiness matters to us. If your purchase isn’t what you expected, reach out to us at support@uniski.us, and we’ll work with you to find the best solution, including exchanges to ensure you get the right product.
Inspection and Refund Processing
Once we receive your return, our team will conduct a thorough inspection. This process typically takes 5 to 7 business days. If the item meets our return criteria, we’ll process your refund. Please allow an additional 3 to 7 business days for the refund to reflect in your account, depending on your payment provider.
Order Cancellations
If you need to cancel your order before it ships, we’re happy to assist. However, a 5% processing fee will be deducted from your refund to cover transaction fees.
Return Shipping and Restocking Fees
We believe in complete transparency. Return shipping costs and restocking fees will not be deducted from your refund, ensuring you receive the full amount back.
Product-Specific Return Policies
Some products may have specific return and refund conditions based on manufacturer policies. Please check individual product pages or contact support@uniski.us for further details.
Chargebacks
We encourage customers to contact us directly if there are any concerns with their orders. Filing a chargeback without reaching out to us may cause unnecessary complications and delays.
Note: Fraudulent chargebacks are considered theft and will be pursued legally. If you haven’t received your order or are experiencing any issues, please email support@uniski.us, and we’ll assist you promptly.
Need Assistance?
If you have any questions, feel free to contact our customer service team:
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